YOVU’s Salesforce® Integration pairs with YOVU Office phone to expertly maximize sales performance and customer engagement. Enhance the customer service experience and ensure control and accuracy of account management.
Inbound calls screen-pop any existing lead, contact or account information within Salesforce. Remain on the existing record, associate calls to additional records or create a new one.
Driven by YOVU Office Phone, the automated software allows for click to dial from anywhere within an account. Stay on task with during call and post-call log recording and history tracking. Engage in real-time dashboard reporting, listen to recorded calls and assess your team all in one place.