YOVU Cloud Office Phone announced today that BlueC has become a certified integration partner. BlueC represents YOVU’s drive towards ensuring our insurance agencies and brokerages have the best VoIP integration tools to drive efficiencies in their business processes.
Integrated with YOVU’s Flex API, BlueC’s blueButler application launches at the start of every phone call to provide real-time workflow tags, guides, checklists, audio signature scripts and upsell/cross-sell reminders. Additionally, client call histories are made available to ensure agency and brokerage staff deliver a superior customer experience when servicing clients live on the phone.
blueButler complements YOVU customers by synchronizing the YOVU call recording, and embeds client phone calls as an activity in leading insurance agency and brokerage management systems such as Applied Systems. The integration provides agency and brokerage staff instant access to critical information to complete business tasks, train staff, and mitigate against and manage E&O.
“In today’s hyper competitive environment, ensuring your agency and broker management system has the latest in communication integration is important to remain competitive, and doing more with less. YOVU and BlueC have a seamless integration allowing your team to focus on your core business.” said Aaron Atkinson, President of YOVU Cloud Office Phone.
About YOVU Cloud Office Phone
YOVU is a division of LCA Systems Inc. and provides cloud based phone systems for businesses. Our focus is on delivering user friendly voice communication’s backed by excellent customer service and reliability. Our platform flexibility allows for integrations such as BlueC802, to ensure our customers have the best tools to manage their business. For more information please visit www.yovu.ca
About blueC 802 Inc.
blueC specializes in enterprise Call Content and Recorded Call Management and is a leading solution provider in the Insurance Carrier/Broker/Agency market. blueC’s award winning flagship product blueButler enables Brokers and Agencies to optimize call recorded business processes while identifying new revenue opportunities, mitigating risk and managing a highly qualified and productive workforce. For information on blueButler for Applied Epic, please visit http://www.bluec802.com.