COMMUNICATE
Business Phone System
YOVU combines enterprise-grade reliability, responsive Canadian support, and a business communications platform purpose-built for you.
See it in action
Business Phone System
Roam free, stay connected
Experience reliable VoIP calling customized to fit your organization’s exact needs. Manage all communication from a single workspace across multiple devices, allowing your team to stay connected no matter where they are.
Turn your iOS or Android device into your business phone. Access your corporate directory, sync contacts, and keep your personal number private while working.
Make calls and check voicemails right from your browser or desktop app, with click-to-call on any phone number.
Start a call on your desktop and move it to your mobile or desk phone without dropping the connection.
Ring your desk phone, web dialer, and mobile device at once so you never miss a client.
Integrations
Sync your tools, elevate your workflows
Empower your team’s productivity by linking your phone system with over 70 essential platforms you use daily, including Applied Epic, Salesforce, and Microsoft Teams. Seamlessly trigger automated replies, establish advanced call routing, and configure custom workflows that perfectly match your business operations.
Reliable & Secure
Uncompromising security & constant support
Ensure your operations run without interruption using a premier cloud-based phone system built for uncompromising reliability. Enjoy secure, fully encrypted calls that protect your sensitive information and keep your daily communications safe, all backed by our amazing, dedicated support team.
Built to connect you
Text, SMS & chat
Keep your personal number private by managing all your business chats, SMS, and texts on a secure line within one unified workspace. Enhance your professional presence by listing multiple company numbers and easily assigning local, international, or toll-free numbers directly to your team members.
Click-to-call
Make calls with a single click directly from any phone number or client profile, without ever leaving the tool you are working in. This eliminates manual dialing, saving time and preventing misdials.
James Carter
88 Wellington St
Ottawa, ON K1P 5A5
Canada
Contact via: Phone
Screen pop up
Deliver highly personalized service — a screen pop surfaces the caller’s identity and account before anyone picks up, informing your team instantly on the exact needs of the caller.
Call routing
Direct every conversation to the right person using custom distribution rules and personalized ring sequences for your entire team. You can easily check real-time availability statuses and seamlessly loop colleagues into live calls.
Team availability
Queue callback
Put clients in control of their time. By offering clear wait-time updates and convenient callback requests, you can eliminate hold-time fatigue and improve the caller experience.
Estimated wait: 4 min
Keep your place in line and we’ll call you back.
Request a callbackA complete suite of VoIP features
Access an expansive library of standard VoIP capabilities equipped with absolutely everything your business needs to power its communications. From the basics to advanced tools, we provide all the essential features to keep your calls organized, teams aligned, and conversations running smoothly.
The enterprise cloud phone
Enterprise-grade control over every call, queue, and conversation, built for established brokerages that run on their phones.
Online portal
Let employees manage their own extensions and settings via a secure dashboard.
Drag-and-drop IVR
Visually build automated menus to guide clients to the right department.
Smart routing
Route calls intelligently based on business hours or team availability.
Call handling
Easily control custom greetings, voicemail timers, and missed call actions.
Call queues
Smoothly manage high call volumes by routing callers to the next available agent.
Omnichannel SMS
Enable text messaging in your queues for faster, text-based customer support.
Featured Use Case
Cultivate a branded experience
Ensure every interaction reflects your unique identity with customizable greetings, branded hold music, and seamless AI receptionist routing. Plus, you can easily control your outbound caller ID and spin up custom numbers to maintain a professional, cohesive image across all your communications.
Business hours
Customize greetings at the user and organizational level. Ensure your callers always receive relevant, helpful information, whether they call during or after business hours.
Custom numbers
Control how your business appears on outbound calls Instantly spin up custom numbers for special promotions or new services.
Music on hold
Keep callers engaged while they wait. Easily customize your hold experience by selecting from our premium default music or uploading your own branded MP3 files.
AI receptionist
Let our smart AI Receptionist handle the front desk. It professionally greets your customers, understands their exact needs, and instantly routes them to the right person.
Frequently Asked Questions
It is a complete cloud phone system, not an add-on. YOVU delivers full business telephony — calling, texting, queues, transfers, and conferencing — across a web browser extension, a desktop and mobile phone application, and softphones, so your team can work from any device. It also connects directly to the major broker management systems, including Applied Epic, Vertafore, and Acturis, so calls live inside the client workflow instead of a separate tool.
No. Communicator is browser-based. It floats over your work or docks beside it, so there is nothing to install or patch per workstation.
If your internet or power goes down, you will temporarily lose access to your physical desk phone, but your phone system stays online. YOVU is hosted in the cloud, meaning your automated voice menus and voicemails will continue to function normally. Inbound calls will be automatically routed to your cell phone or mobile app, ensuring you never miss a client. Once power and internet are restored, your desk phone will reconnect automatically.
Yes. YOVU Office Phone is hosted in geographically redundant, highly secure Canadian data centres with backup internet and power. We offer a 99.99% uptime guarantee backed by SLAs, and calls can be fully encrypted for enhanced security. Because the system is off-site, it also serves as a built-in disaster recovery solution for your business.
All you need to run VoIP is a high-speed internet connection and a VoIP-enabled phone. Desk phones require a standard Ethernet (CAT5e or Cat6) connection. If you don’t have cabling at every desk, we offer cordless phone options. For hardware, there are plenty of models to choose from brands like Yealink.
Scaling your business is incredibly simple with VoIP. You never have to worry about outgrowing the system or paying high installation fees for new lines. You can add a new user instantly through our intuitive web portal, and if you are opening a new physical location, we can set up local numbers and ship the necessary hardware with just one phone call.
No. With YOVU Office Phone, you will never pay long-distance fees for calls within Canada (all 10 provinces) and the continental US (lower 48 states). We also offer highly competitive and affordable rates for international calling outside of North America.
Yes. Talk and text run from the same workspace, so calls and SMS sit together in one place.
Ready to navigate your calls with total clarity and ease?
Curious if YOVU is for you?
