Pricing that scales with you
Start with our robust telephony features and upgrade all the way up to integrations and transcriptions with custom AI summaries.
Starter
up to 25 users
- Standard telephonyDirect inward dial number, unlimited calling & SMS in NA, voicemail with transcription, and more
- YOVU CommunicatorBrowser Extension or OS based Communication Application
- Screen pop URL
- Call recording with pause
- 3-month storage
- Call transcription (per-minute rate)
Professional
up to 25 users
- Call queuingMonitoring, agent login/logout, reason codes
- Screen pop URL
- Call recording with pause
- 84-month call storage
- Call transcription (per-minute rate)
- Custom AI summaries, sentiment analysis & key topics
Advanced
- 1 integrationApplied Epic, Acturis, Vertafore, Salesforce, or Microsoft Teams
- Call transcription (reduced per-minute rate)
- Advanced analytics and reporting
What customers say about us
Backed by a 5-star Google rating, we consistently hear from clients who love how our technology and support transform their workday.
The Team at YOVU is phenomenal. They are right there at your fingertips to assist with any matter whether it be an emergency, broken phone or technical question. Their quick to respond service is an added relief when help is needed. Keep up the great work YOVU!
Jackie Morley
We have been completely satisfied with the phone system and the service provided has been stellar! I would recommend this system and service 100%.
Danielle Vine
YOVU has been an incredibly useful tool for our business since we switched over from a Bell landline. I can’t say enough good things about the quality of the service, the options available and the tech support. I recommend it to everyone I do business with!
Scott Perkin
The Team at YOVU is phenomenal. They are right there at your fingertips to assist with any matter whether it be an emergency, broken phone or technical question. Their quick to respond service is an added relief when help is needed. Keep up the great work YOVU!
Jackie Morley
We have been completely satisfied with the phone system and the service provided has been stellar! I would recommend this system and service 100%.
Danielle Vine
YOVU has been an incredibly useful tool for our business since we switched over from a Bell landline. I can’t say enough good things about the quality of the service, the options available and the tech support. I recommend it to everyone I do business with!
Scott Perkin
It’s been more than a year now and our system with YOVU has been flawless. While we are a relatively small operation we are spread all over the country. YOVU has brought us together seamlessly. Customer support is awesome, particularly when dealing with the odd troglodyte (myself). Kudos again this year.
James Holland
YOVU has been great for us. The tech support is top-notch, not that you will need it often. We love all the different options that are available and the online portal is very intuitive. Kris and Kerry have been great to work with.
Justin Barfett
I’m extremely happy with the YOVU VOIP phone and fax platform, and the customer service has been excellent. It’s the most reliable system and best service I’ve ever had.
Elizabeth Goldenberg
It’s been more than a year now and our system with YOVU has been flawless. While we are a relatively small operation we are spread all over the country. YOVU has brought us together seamlessly. Customer support is awesome, particularly when dealing with the odd troglodyte (myself). Kudos again this year.
James Holland
YOVU has been great for us. The tech support is top-notch, not that you will need it often. We love all the different options that are available and the online portal is very intuitive. Kris and Kerry have been great to work with.
Justin Barfett
I’m extremely happy with the YOVU VOIP phone and fax platform, and the customer service has been excellent. It’s the most reliable system and best service I’ve ever had.
Elizabeth Goldenberg
Frequently Asked Questions
Yes! We’re happy to offer not-for-profit and charitable discounts to registered not-for-profits and charity organizations. Contact our team to get an updated quote with a discount added.
Instead of a free trial, we offer free customized demos of our commercial phone systems with a business specialist, including a free consultation and no-obligation quote. We know that every business, whether it’s a small business phone system or a larger enterprise solution, has different needs in a communications platform. Our VoIP solution, designed for commercial phone systems, is developed to offer a customized solution for each of our clients, so the system is ready for their specific needs as soon as it arrives. We believe this personalized approach is better than a cookie-cutter free trial and can show you directly how our system will best suit your business needs, whether it’s for commercial phone systems or commercial phone plans.
YOVU is geographically redundant across several secure data centres in Canada, with backup internet connectivity and power protecting our services against outages. Since the system is not hosted at your location, we can be part of your business continuity plan. Calls can be encrypted for increased security and routed to cell phones or other offices if you lose your local internet. Even if you lose your office, you won’t lose your calls. There’s a reason we are the most secure small business phone system in Canada.
Yes! Contact your account specialist or our support team to have them add new numbers quickly to your account.
Yes. By using the YOVU Mobile app or desktop application, you can send and receive SMS messages using your dedicated business caller ID. This protects your personal privacy while ensuring clients receive professional, consistent communication. Voice and text operate from the exact same workspace, and your intelligent call queues can even be configured to accept SMS messages for customer service inquiries.
Absolutely! Your desk phone will work anywhere in the world, you just need high-speed internet. Don’t forget to update your 911 address with us if you move locations for an extended period. If you’re expanding into a new city, we can even provide you with a new local number to match the new area code.
Depending on the type of desk phone you have. We are compatible with most newer Polycom, Cisco, Aastra, Snom, Yealink, Mitel and Grandstream phones. If it is a non-VoIP phone, we can use a VoIP ATA adapter. Sometimes, we are able to offer new customers trade-ins for ShoreTel, Cisco, Mitel and other newer systems.
Yes! Our web portal is equipped to send and receive your faxes. It’s simple and easy to use. Alternatively, we can provide an analogue ATA adapter that allows your fax machine to connect to our FoIP network.
Yes! We offer a wide selection of local, toll-free and international numbers to meet your business’s needs. If you have multiple numbers that need to route within your organization (ex. multiple offices), you can route your numbers to support local and national customers in the same auto-attendant.