YOVU's CTI Dialer

Salesforce Phone Integration

Leverage the telephony capabilities of Salesforce
with our powerful Business VoIP Phone System.

Screen Pop Accounts

Auto Logging of Calls

Click to Call

Record & Playback Calls inside object

Call Analytics and more...

Microsoft Teams Integration

Streamline your business workflow and get more done with YOVU's Salesforce Phone Integration.

Skyrocket sales and productivity and reporting with complete Salesforce integration built right into our VoIP phone service. Our turn-key solution to power your CRM.

Using YOVU's Salesforce Phone Integration, you will connect with your clients with instant access to their accounts, call logs and robust reporting.

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Salesforce CTI Dialer view
YOVU + Salesforce Phone Integration

Complete Customer Connection

The YOVU CTI Dialer is the ultimate in Salesforce phone integrations. Working with customers is more personal, increases productivity and allows real-time results.

CTI Salesforce Integration

Maximize your VoIP for business investment with YOVU's Salesforce Phone Integration.

Know who's calling with access to their account before answering a call, log account activities live and remain in account following the call.

Activate call recording and see any activities associate with the call all from one interface. Plus, click to call from account and never skip a beat!

Live Updates

Stop waiting for status updates on phone calls for days from sales and support team members.

Improve Accuracy

Increase productivity and gain more visibility within your organization with improved metrics and reliable accuracy.

Stay Current

Communicate with customers and leads with the confidence that you have the most relevant and recent data on their account.

Click to Call & Screen Pop

  • Screen Pop

    Inbound Calls associated with an account will show you who's calling with access to all the details on their account. Customize this notification to activate on ring or on answer.

  • Click to Call

    Make calls directly from a client's account on a single click, remaining embedded in one tool. Save time by capturing the results of these calls instantly in their account.

Call Recording & Call Control

  • Call Recording

    Listen to previously recorded calls directly from the account. Give sales and customer service managers insights through easily accessible call playback directly within Salesforce.

  • Call Control

    All the power in one tool. Transfer, hold, end and switch to a second call all from within Salesforce.

Improve Accuracy and Eliminate Manual Processes

  • Activity Log

    Review complete call history, reports and enter new data from within an active call. Stay in the account when the call is finished to complete logs on the spot. Log calls in any Object within focus logging. This unique integration allows admin, customer service and team members the ability to leverage the time-saving feature.

  • Call Analytics

    From within Salesforce, you have instant access to all call details, history and recordings. Customize the experience to suit your unique business requirements by leveraging dashboards and reports. Understand who is achieving the most calls on your team. Engage in gamification for increased activity to help propel productivity.

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YOVU CTI - Salesforce Integration

How it Works

Any New or existing YOVU client with Salesforce Lightning account will automatically have access to our Salesforce phone integration.

Customized profiles and softphones can be tailored to the specific needs and role of the user. Configure and update search fields directly from your dashboard.

Accurate Records

Achieve detailed call records to ensure all users within the organization have the most recent data on sales opportunities.

Real Data

Eliminate manual processes and capture raw data that leads to better business and operation decisions.

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