Elevate your business phone
Discover how healthcare practices across Canada are improving the patient experience with our secure, all-in-one communications platform.
Built for modern healthcare teams
YOVU keeps your practice connected wherever care happens, with secure lines and intelligent patient routing. Move seamlessly between desktop, mobile, and desk phones in one unified workspace, powered by a full suite of VoIP features.
Explore our key features
Keep your personal number private by managing all your business chats, SMS, and texts on one secure line.
Send every patient to the right person with custom answering rules and real-time staff availability, and route after-hours calls to on-call staff or voicemail so no one is ever missed.
Team availability
Give patients control of their time with clear wait-time updates and callback requests, so no one waits on hold.
Estimated wait: 4 min
Keep your place in line and we’ll call you back.
Request a callbackBefore a call is handed to a provider, reception can brief them privately with the patient’s name and reason for calling, so no one has to repeat themselves.
James Carter
On call · 02:14
Ready to connect?
Built for every patient interaction
Personal Experience
Support & service
Every practice runs differently, so we tailor YOVU to yours. Our onboarding team builds a custom solution and handles the setup, so the platform is easy to run from day one and your staff can focus on confidently serving patients.
Coordinated Care
Patient insights
Make every interaction count by unifying your essential tools to deliver reliable, real-time patient insights to your staff. Seamlessly connect with your wider team of specialists to ensure coordinated care and a frictionless experience for every caller.
Built by Canadians
YOVU was built by a team of dedicated Canadians and our local support staff is ready to help 24/7. You’ll never have to speak to an offshore call centre.
Our team
Built for peace of mind
YOVU keeps your patient conversations secure and confidential. We take your data seriously, and that’s why we’re SOC 2 Type II Certified and PIPEDA Compliant, with fully encrypted calls.
Learn more
Built to fit your budget
Whether you run a single clinic or a multi-site group, YOVU builds a plan around your budget and scales as you grow, so you only pay for what your practice needs.
Get a quoteBudget allocation
- Programs & Mission50%
- Operations & Admin30%
- Reserves & Growth20%
What customers say about us
Backed by a 5-star Google rating, we consistently hear from clients who love how our technology and support transform their workday.
The Team at YOVU is phenomenal. They are right there at your fingertips to assist with any matter whether it be an emergency, broken phone or technical question. Their quick to respond service is an added relief when help is needed. Keep up the great work YOVU!
Jackie Morley
We have been completely satisfied with the phone system and the service provided has been stellar! I would recommend this system and service 100%.
Danielle Vine
YOVU has been an incredibly useful tool for our business since we switched over from a Bell landline. I can’t say enough good things about the quality of the service, the options available and the tech support. I recommend it to everyone I do business with!
Scott Perkin
The Team at YOVU is phenomenal. They are right there at your fingertips to assist with any matter whether it be an emergency, broken phone or technical question. Their quick to respond service is an added relief when help is needed. Keep up the great work YOVU!
Jackie Morley
We have been completely satisfied with the phone system and the service provided has been stellar! I would recommend this system and service 100%.
Danielle Vine
YOVU has been an incredibly useful tool for our business since we switched over from a Bell landline. I can’t say enough good things about the quality of the service, the options available and the tech support. I recommend it to everyone I do business with!
Scott Perkin
It’s been more than a year now and our system with YOVU has been flawless. While we are a relatively small operation we are spread all over the country. YOVU has brought us together seamlessly. Customer support is awesome, particularly when dealing with the odd troglodyte (myself). Kudos again this year.
James Holland
YOVU has been great for us. The tech support is top-notch, not that you will need it often. We love all the different options that are available and the online portal is very intuitive. Kris and Kerry have been great to work with.
Justin Barfett
I’m extremely happy with the YOVU VOIP phone and fax platform, and the customer service has been excellent. It’s the most reliable system and best service I’ve ever had.
Elizabeth Goldenberg
It’s been more than a year now and our system with YOVU has been flawless. While we are a relatively small operation we are spread all over the country. YOVU has brought us together seamlessly. Customer support is awesome, particularly when dealing with the odd troglodyte (myself). Kudos again this year.
James Holland
YOVU has been great for us. The tech support is top-notch, not that you will need it often. We love all the different options that are available and the online portal is very intuitive. Kris and Kerry have been great to work with.
Justin Barfett
I’m extremely happy with the YOVU VOIP phone and fax platform, and the customer service has been excellent. It’s the most reliable system and best service I’ve ever had.
Elizabeth Goldenberg
Frequently Asked Questions
Yes. YOVU offers fully encrypted calls, active fraud mitigation, and robust network security, hosted in geographically redundant Canadian data centres. We are SOC 2 Type II Certified and PIPEDA Compliant, and your data stays in Canada.
Yes. Custom answering rules and ring sequences route each patient to the right person, and queue callback lets patients keep their place in line and be called back instead of waiting on hold.
Yes. YOVU works on desk phones, desktop, web, and the mobile app, so staff can answer patient calls from the front desk, an exam room, or home with the same security and professionalism.
Yes. Customizable live answering rules and automated routing let you direct after-hours calls to on-call staff, voicemail, or an answering service so patients are never left without a path forward.
Yes. YOVU is hosted in geographically redundant, highly secure Canadian data centres with backup internet and power, and offers a 99.99% uptime guarantee backed by SLAs.
No. With YOVU you will never pay long-distance fees for calls within Canada and the continental US, with competitive rates for international calling.
Ready to give every patient a better call experience?
Curious if YOVU is for you?
